2dys ago sent email but still no answer (Pro) [Resolved]

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Dam
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2dys ago sent email but still no answer (Pro) [Resolved]

Hello everyone,

I just wanted to purchase a Pro license, sent an email but still didn't received any answer.

Sorry if cluttering the forum, but wanted to be sure my mail has been received. Is anything I can do? I really can't wait to use the Pro version!

Anyway, thank you all for your hard work.

Cheers!

Martin
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Re: 2dys ago sent email but still no answr (Pro license requ

You should have received an answer via email. Maybe it got marked as spam by mistake?

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

Thanks for the answer, unfortunately no. there's nothing there either, triple checked since the first day.
I've checked also if the data I sent you were wrong but nope.

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

Hello, I've just sent you another mail with a different email adress inside so you can try answering on that one.

Please let me know.


Regards,

Dam

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

hmm... still no mail anywhere... any news?

Thank you

Martin
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Re: 2dys ago sent email but still no answr (Pro license requ

We're looking into this, might be an issue with our mail server, but we're not sure yet.

Luke777
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Re: 2dys ago sent email but still no answr (Pro license requ

Hi, same issue for me. From email address associated with this account.

Luke777
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Re: 2dys ago sent email but still no answr (Pro license requ

Hey, Just wanted to bump this, incase the app is still supported. Sent 4 emails so far for the Pro version. Have sent a request from same email address this account is registered to.

Martin
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Re: 2dys ago sent email but still no answr (Pro license requ

We've been having technical difficulties with our mail server. They should be resolved now, Tom will email you later today.

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

Thank you, can't wait to put my mouse on it... asd

Luke777
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Re: 2dys ago sent email but still no answr (Pro license requ

Hey, sorry about this, but I still haven't got an email back for the Pro version.

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

Same here, still no mail...

Martin
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Re: 2dys ago sent email but still no answr (Pro license requ

You should have received mails by now. Please post here if you didn't, we may have to try other means of communication then. Sorry for the inconvenience!

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

Unfortunately not, sorry. Did you maybe tried also sending a mail to the second address I suggested you in my last mail?

Regards,

Dam

Luke777
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Re: 2dys ago sent email but still no answr (Pro license requ

I've got nothing either. Do have a quick question. Does Resonic Pro let you extract sections from individual audio tracks in a multitrack wma file? Or when you are selecting sections to move to NLEs does it just select across all the audio tracks in a file?

Luke777
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Re: 2dys ago sent email but still no answr (Pro license requ

Is there some other way can pay through and sort, I mean its 2018 there shouldn't be massive problems with sending and receiving emails.

Tom
Liqube Audio
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Re: 2dys ago sent email but still no answr (Pro license requ

Hey guys, please have a look here: https://forums.resonic.at/viewtopic.php?f=5&t=525

Thanks for the patience, really, is all I can say.
Join our Discord for chat and talk (not just Resonic related) and beta testing; or the Resonic Users group on FB.

A user interface is like a joke: if you have to explain it, it's not that good.

Dam
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Re: 2dys ago sent email but still no answr (Pro license requ

No problem, payement done, mail sent :)

Thank you.


Dam

ebrunne
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Re: 2dys ago sent email but still no answr (Pro license requ

Its the same for me.

Thanx in advance.

Im total excited about resonicPlayer, was searching some weeks for that solution in the web. Great work!!

Erik

ebrunne
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Re: 2dys ago sent email but still no answr (Pro license requ

Thank you Tom, email sent!

best regards,
Erik

Kuusniemi
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Re: 2dys ago sent email but still no answr (Pro license requ

I also have sent emails with my details but not sure if they have come through.

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